Privacy Policy

Prophet Docking is a dock-appointment scheduling service used by warehouses and the carriers and drivers who deliver to or pick up from them. It is operated by Valstone (“we”, “us”). This policy describes what information the service handles and how.

• Contact details — names and mobile phone numbers for drivers and carrier contacts, and email addresses for warehouse staff accounts.
• Shipment details — load, sales-order and purchase-order references, appointment times, dock assignments, and load contents provided by the warehouse's ERP system.
• Check-in details — information a driver chooses to provide at check-in: name, driver's-license number, truck and trailer plates, load counts, an optional photo of a driver's license, and an optional electronic signature for the bill of lading.
• Location at check-in — if a warehouse enables a geofence and the driver grants permission, the driver's device location is used once, at check-in, solely to confirm on-site presence. Declining location does not block check-in.
• Messages — the content of SMS/WhatsApp and portal conversations between drivers and the warehouse's scheduling assistant or staff.

We use this information only to operate the service: scheduling and managing dock appointments, driver check-in and gate passes, generating shipping documents such as the bill of lading, sending service messages about your appointments, keeping operational records for the warehouse, and securing the service. We do not use it for advertising, and we do not sell personal information.

• Consent. By providing your mobile number to a warehouse using Prophet Docking, or by texting the service first, you consent to receive text messages related to your shipments and appointments — confirmations, reminders, dock assignments, schedule changes, check-in links, and replies to your messages. Consent is not a condition of any purchase.
• Frequency. Message frequency varies with your shipment activity.
• Rates. Message and data rates may apply.
• Opt out. Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us at jeffrey.li@valstonecorp.com.
• No third-party marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with, or sold to, any third party.

Information is shared only with: the warehouse and carrier involved in your shipment (including their ERP system, so your appointment reaches their records); service providers that host and operate the platform (cloud hosting, database and file storage, and Twilio for telephony), bound to process it only on our instructions; and authorities where the law requires it. We never sell personal information and never share it for third-party marketing.

Driver's-license photos and similar identity images are deleted automatically after a fixed retention period. Operational shipment records — appointments, check-in events, and signed bills of lading — are retained as business records of the warehouse. Conversation history is retained while the related shipment records are retained.

All traffic is encrypted in transit. Identity documents and signatures are stored in private storage that is never publicly accessible, integration credentials are encrypted at rest, and staff access is restricted by role.

You can opt out of text messages at any time by replying STOP. To access, correct, or request deletion of information about you, contact us at jeffrey.li@valstonecorp.com — include the phone number or load reference involved so we can locate your records.

If this policy changes, the effective date above changes with it. Questions and requests: jeffrey.li@valstonecorp.com.